Privacy policy

Privacy Policy

Dumps World | Eat Dumps Pty Ltd (ABN 66 680 973 639) | Last updated: Jan 2026

This Privacy Policy explains how Eat Dumps Pty Ltd (ABN 66 680 973 639), trading as Dumps World ("we", "us", "our"), collects, uses, stores, and discloses personal information when you interact with our website at www.dumpsworld.com.au, visit our deli in-store, or participate in our events and workshops.

We are committed to handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the Privacy and Other Legislation Amendment Act 2024.

By using our website or placing an order, you consent to the collection and use of your information as described in this policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

We may collect the following types of personal information:

· Identity information: name, email address, phone number

· Delivery information: residential or business address, delivery instructions

· Transaction information: order history and payment method type (we do not store full card details — these are handled by our payment processor)

· Account information: login credentials if you create an account on our website

· Communications: messages you send us via email or contact forms

· Technical data: IP address, browser type, and usage data collected automatically when you visit our website via cookies and analytics tools

· Health-adjacent information: dietary requirements or allergy information you voluntarily provide when ordering or booking a workshop

We only collect information that is reasonably necessary for our business functions.

We collect personal information:

· Directly from you when you place an order, create an account, contact us, subscribe to our mailing list, or book a workshop

· Automatically through our website via cookies and analytics tools

· From third-party platforms we use to operate our business (see Section 5)

We use your personal information to:

· Process, fulfil, and deliver your orders

· Communicate with you about your order, delivery window, or workshop booking

· Send you marketing communications where you have opted in — you may unsubscribe at any time

· Improve our website, products, and services

· Comply with our legal obligations

· Manage allergen and dietary requirements you have disclosed to us

We may share your personal information with the following third parties to operate our business:

· Shopify Inc. — our ecommerce platform, which processes order and payment data on our behalf.

· Payment processors — such as Stripe or Shop Pay, which handle payment transactions securely.

· Email and marketing platforms — services we use to send order confirmations, delivery notifications, and marketing emails where you have opted in.

· Analytics tools — such as Google Analytics, which may collect anonymised data about how visitors interact with our website

Some third parties may be located or store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the APPs.

We do not sell, rent, or trade your personal information to any third party.

Our website uses cookies and similar technologies to improve your browsing experience. These may include essential cookies required for the website and checkout to function, analytics cookies, and (once activated) marketing cookies. You can control or disable cookies through your browser settings, though this may affect website functionality.

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses SSL encryption. Payment data is processed by PCI-compliant third-party processors and we do not store full credit card details.

If a data breach occurs that is likely to result in serious harm, we will notify you and the OAIC as required under the Notifiable Data Breaches scheme.

We retain personal information for as long as reasonably necessary to fulfil the purposes in this policy or as required by law. Order records are generally retained for seven years for accounting and legal compliance purposes.

You have the right to request access to your personal information, request corrections to inaccurate data, opt out of marketing at any time, and lodge a complaint about our handling of your information. Contact us at hello@dumpsworld.com.au to exercise any of these rights.

If you have a complaint about how we have handled your personal information, please contact us at hello@dumpsworld.com.au. We will respond within 30 days. If you remain unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or call 1300 363 992.

We may update this Privacy Policy from time to time. The current version will always be published on our website with the date of last update. Material changes will be communicated via our website or email.

Email: hello@dumpsworld.com.au | Website: www.dumpsworld.com.au